Shipping Policy

Last Updated: September 21, 2026

Thank you for shopping with jazzstudio. We are committed to processing and delivering your orders as quickly and reliably as possible.

Please review the information below to understand how shipping works for orders placed through our store.

1. Order Processing

Orders are typically processed within 1–3 business days after your order has been successfully placed.

Orders are not normally processed or shipped on weekends or public holidays.

During busy periods, holidays, sales, or promotional events, processing times may take longer than usual.

2. Shipping Times

After your order has been processed and shipped, estimated delivery times are:

• Standard Shipping: approximately 5–10 business days

• International Shipping: approximately 7–20 business days

Delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on your location, shipping carrier, weather conditions, customs processing, and other circumstances outside our control.

3. Shipping Rates

Shipping costs are calculated and displayed at checkout based on factors such as:

• Delivery destination

• Product weight and dimensions

• Shipping method

• Number of items in the order

• Current carrier rates

Any applicable shipping charges will be shown before you complete your purchase.

4. Order Tracking

Once your order has been shipped, you may receive a shipping confirmation email containing your tracking information, when tracking is available.

Please allow some time for the carrier's tracking system to update after your order has been dispatched.

5. International Shipping

We may ship products internationally depending on product availability and destination.

International customers may be responsible for additional customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country.

Customs policies vary by country, and jazzstudio is not responsible for delays caused by customs.

6. Shipping Delays

Delays can occasionally occur because of severe weather, carrier delays, customs inspections, incorrect shipping information, high shipping volumes, holidays, or other circumstances beyond our control.

7. Incorrect Shipping Address

Customers are responsible for providing an accurate and complete shipping address at checkout.

If you notice that your shipping address is incorrect, please contact us as soon as possible.

Once an order has been shipped, we may not be able to change the delivery address.

8. Lost or Damaged Packages

If your package appears to be lost, significantly delayed, or arrives damaged, please contact us as soon as possible with your order number and relevant details.

For damaged packages, photographs of the packaging and damaged product may be requested to help us investigate the issue.

9. Multiple Packages

Depending on the products purchased, your order may arrive in more than one package and may have separate tracking numbers.

10. Delivery Issues

If your tracking information shows that your package was delivered but you cannot locate it, please check around your delivery location and with household members, neighbors, or the carrier.

If you still cannot locate the package, contact us and we will help investigate the issue.

11. Changes to This Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time.

Any changes will be posted on this page with an updated "Last Updated" date.

12. Contact Us

If you have questions about your order or our shipping policy, please contact us at:

Email: support@jazzstudio.store

Store: jazzstudio